Grievance Policy

Grievance Policy


Blue Channel Therapy provides a fair, uniform, and accessible grievance resolution process for  individuals accessing, receiving or being evaluated for services and their family members. Any expression of dissatisfaction about any matter related to provided services, are accepted verbally or in writing.  Please email or telephone Maia Longenecker, LCSW, Executive Director with concerns.  Please include name, date of birth if a current client, phone number and email, time, date, location of event, witness names, account of event, and proposed solution and please sign and date. 720-295-7548 or maia@bluechanneltherapy.org or mail to 5460 Ward Rd STE 150 Arvada, CO 80002. The Executive Director will provide a resolution within fifteen (15) business days.


Blue Channel therapists are regulated by the Department of Regulatory AgenciesDivision of Professions and Occupations
1560 Broadway, Suite 1350
Denver, CO 80202
Phone: 303-894-7800  |  Fax: 303-894-7693
dora_dpo_licensing@state.co.us

Complaints: https://dpo.colorado.gov/FileComplaint


Blue Channel Therapy is licensed as a facility currently by the Department of Public Health and Environment and pending license by the Behavioral Health AdministrationVisit their contact page here https://bha.colorado.gov/contact/contact-us


To file a complaint with the Ombudsman for Behavioral Health Access to Care, send an email to CDHS_Ombudsman_BH@state.co.us

 or call 303.866.2789